Shipping policy

Shipping Policy

National Shipping: We offer national shipping and typically require 2 to 5 working days to fulfill your order before dispatch. Estimated delivery time ranges from 5 to 7 business days, depending on your province. Please note that holidays, natural disasters, or pandemics may affect delivery times.

Tracking Your Order: You will receive a confirmation email and/or text with a tracking ID and link to follow your package. Please allow 1 to 3 working days for tracking information to update.

Wrong Address Disclaimer: It’s the buyer's responsibility to ensure the shipping address is correct. If you need to correct an address, please contact us immediately at inform.essentique@gmail.com.

Returns: By placing an order, you are responsible for return shipping costs. For return inquiries, please email us at inform.essentique@gmail.com.

Lost/Stolen Packages: Essentique is not responsible for lost or stolen packages. If tracking shows delivery but you haven't received your package, please report it to your shipping carrier. For further assistance, contact our customer support at inform.essentique@gmail.com.